AAPACN is dedicated to supporting post-acute care nurses provide quality care.

OM Playbook

Strategic Roadmap and Tools for Implementing Your AAPACN Organizational Membership

This is your comprehensive guide to successfully launching, managing, and maximizing the value of your AAPACN membership across all your facilities. Whether you’re just getting started or refreshing your approach, this playbook equips you with the tools, timelines, and best practices to fully engage your team, align your membership with organizational goals, and elevate care delivery.

OM Implementation Strategy Playbook

After your AAPACN membership team has received your facility and staff lists, you’re ready to start rolling out AAPACN to your teams. Here are the steps we recommend completing in the first few weeks. A checklist is provided to help you stay on track!

Take these steps to maximize your AAPACN organizational membership:

Step Details / Action Items
Schedule a Process/Systems Review Call
  • For primary contact(s) managing the membership
  • Learn how to navigate the roll-out, membership system, and learning management system
Schedule a Strategy Kick-Off Call
  • For membership champions and facility leaders
  • Your AAPACN team will share strategies, tools, and resources to help you meet goals and maximize your membership
Schedule a Virtual Staff Orientation
  • Choose a time that works best for your team
  • Your membership team will review benefits, essential resources, and education on AAPACN.org
  • Quarterly all-member orientations are also available for onboarding new staff — watch for invitations on the Organizational Membership Hub
Announce the Membership & Orientation Date
  • Let your team know about the investment in their growth
  • Once orientation is scheduled, email the announcement
Promote AAPACN in Your Facilities
  • Display posters (11" x 17" and 8.5" x 14") in break rooms and other high-traffic areas
  • Posters include a QR code so staff can quickly access sign-up information and resources
Integrate AAPACN into Staff Development
  • Use expert-designed onboarding and training tools in your orientation programs
Schedule a 6-Month Check-In
  • Meet with your membership team to address challenges and identify new engagement opportunities
Stay Connected Year-Round
Share Your AAPACN Membership with Media
  • Use the AAPACN Media Kit to access ready-to-use announcement templates to share your membership with local and industry media
  • Highlight your organization's investment in staff growth and professional development
With a clear rollout plan, AAPACN membership becomes a powerful driver of accuracy, quality, and staff development. By engaging teams at every level, you’ll see stronger outcomes, higher retention, and a measurable return on your investment.
Step Action Items / Details
Build Awareness Quickly
  • Facility Leadership Kickoff Email: Send a message from leadership announcing the AAPACN membership, emphasizing quality improvement, reimbursement optimization, and career development.
  • Facility Posters with QR Code: Display posters (11" x 17" and 8.5" x 14") in breakrooms linking staff directly to “How to Access Your Membership.”
  • Manager Talking Points: Equip DNSs and MDS coordinators with a concise one-pager detailing key membership benefits and encouraging usage.
Tie Resources to Organizational Goals
  • Quality Measure Alignment: Leverage QCP® and other tools for specific CMS quality metrics.
  • Survey Readiness Teams: Use Survey Prep tools, mock audits, checklists, and guidance for survey preparation.
  • Reimbursement Focus: Mandate RAC-CT® certification for MDS coordinators to reduce coding errors and optimize reimbursement.
Create Structured Learning Pathways
Drive Engagement Through Recognition
  • Monthly Shoutouts:
    • Recognition Events: Short celebrations during staff meetings or shift changes.
    • Small Rewards: Coffee cards or snack baskets.
    • Wall of Fame: Photos and names of newly certified staff.
  • AAPACN Badging in Email Signatures: Encourage certified staff to add RAC-CT®, DNS-CT®, or QCP® badges.
Use Reporting to Drive Accountability
  • Quarterly Usage Reports: Review engagement metrics to identify underutilized locations or tools.
  • Competition Between Facilities: Leaderboard showcasing top performers with quarterly rewards.
Make AAPACN Part of Your Workflow
  • Staff Meetings: Incorporate in-service tools from AAPACN into monthly agendas.
  • Onboarding New Leaders: Require newly promoted DNSs, MDS coordinators, or QMs to attend the next orientation.
  • Performance Reviews: Include AAPACN participation, progress toward certifications, or professional development plans.

All New Employees:

Share the Organizational Membership Getting Started Resource Page

Task / Resource Why It Matters
Log in to AAPACN.org Access your member benefits, tools, and educational resources immediately
Join AAPACN Connect Network with peers and access role-specific discussions and support
Review the Learning Timeline (tool) Understand your personalized learning roadmap for the first 90 days
Leverage your AAPACN Organizational Membership to ensure your member facilities deliver quality care efficiently and deepen your team’s competencies to drive overall outcomes.
Step Details / Action Items
Use In-Service Training AAPACN’s expert-developed in-service education materials are a great way to engage your team and provide ongoing training. Add them to your internal training calendar.
Share Essential AAPACN Resources These resources are fundamental for every member facility. Share them with facility leadership and champions to integrate into each facility’s operations. Download this tracking form to monitor assignments:
Provide PDPM Documentation Training Offer the PDPM Documentation Essentials for the IDT workshop to your interdisciplinary team. This ten-course, on-demand program builds skills for accurate documentation, MDS coding, and PDPM reimbursement. Assign courses to staff as part of structured training plans.
Validate NAC Expertise Use the Nurse Assessment Coordinator (NAC) Competency Evaluation to assess your NAC’s proficiency in completing the MDS 3.0 accurately, based on the latest RAI User’s Manual guidance. This tool helps ensure compliance, supports quality resident care, identifies areas for targeted training, and provides a validated demonstration of MDS coding expertise.
Cultivate Your Team Work with facility leaders to identify staff for certification preparedness and enrollment at each facility. Facilities with one or more AAPACN certified staff have 15% higher overall CMS Star Rating than those without certified staff.
  • RAC-CT® – MDS Coordinators
  • RAC-CTA® – MDS Coordinators with additional expertise
  • DNS-CT® – Directors of Nursing
  • QCP® – Quality Improvement Nurses
Attend a Roundtable Each quarter, AAPACN hosts exclusive virtual roundtables for organizational membership leaders. Engage with AAPACN nurse experts and peers in an open discussion and Q&A session on the latest hot topics and regulatory issues.  

Download this form for tracking your assignments. Here are the seven core courses we recommend assigning at least one person per facility to complete:

Recommended Core Courses

AAPACN Course Best For
MDS Essentials Anyone new to the NAC role
RAC-CT® For all NACs after completing MDS Essentials or with at least two years of experience
RAC-CTA® For all NACs managing complex Medicare processes, leading reimbursement strategies, or overseeing MDS teams
DNS Fundamentals For anyone new to the DNS role or nurse managers aspiring to the role of DNS
DNS-CT® For all DONs after completing DNS Fundamentals or with at least two years of experience
QCP® For any staff involved in QAA meetings, including infection preventionists, regional nurses, and medical directors
PDPM Documentation Essentials for the IDT NEW! For interdisciplinary team members to build skills in accurate documentation, MDS coding, and PDPM reimbursement

Use these AAPACN tools to help guide your staff development and choose the right learning pathways and certifications.

AAPACN Resource How to Use It
AAPACN Education Quiz Provides personalized course recommendations based on staff responses, helping them choose their first course with AAPACN.
AAPACN Learning Timeline Outlines recommended learning pathways for NACs, DNSs, administrators, therapists, and other IDT members, or anyone aspiring to these roles.
Compare AAPACN Certifications Provides an at-a-glance overview of the four AAPACN certifications, outlining goals and target audience for each, helping staff identify the right certification path.
Nurse Assessment Coordinator (NAC) Competency Evaluation Assesses a NAC’s proficiency in completing the MDS 3.0 accurately, ensuring compliance, supporting quality resident care, identifying training needs, and validating MDS coding expertise.

New AAPACN Products

Quick Links to Help Your Team Get Started with AAPACN Education Courses

Tools to Help You Engage Your Staff With AAPACN Membership

Tools For Managing Your Account

As the primary contact for your organization, you have 24/7 access to the Organizational Membership Dashboard.
Our team has prepared resources to make managing your account easy:

How to Access the Dashboard

1. Log in at www.aapacn.org
2. Click My Account in the top right corner
3. Select My Organizational Membership

What You Can Do in the Dashboard

  • View and print a list of employees on your account
  • Verify employees’ certification status
  • Remove individuals from your account instantly
  • Access the online application to add new employees

Need help logging in or accessing AAPACN tools?

Our Member Experience team is here to help.

Your Organizational Membership Team

Schedule time with your AAPACN team to review benefits and utilization, orient new staff, or resolve access and maintenance questions.