These brief videos offer self-paced learning for those on the front lines of nursing home care. This includes nursing assistants, housekeeping, dietary, and maintenance staff, and others. Emotional and Organizational Support for Staff Series This series of three learning modules features strategies to help nursing home teams recognize and manage …
Lucian Leap just released a new book called Making Healthcare Safe. This free, downloadable book discusses ways a skilled nursing facility can implement a culture of safety by changing processes, working conditions, and communication in order to make the facility as safe as possible for both residents and staff. For …
Morning stand-up is meant to be a brief meeting (15 minutes or less) to exchange information that affects the operations of multiple departments on that given day. The information exchanged should be shared with the intent of facilitating connection among all departments and coordinating operations. Facility leaders can utilize this …
Electronic access (PDF) to this book is free with IHI membership (also free). Leape LL. Making Healthcare Safe. Springer; 2021. Written by Lucian Leape, a pioneer of the patient safety movement, this book describes how patient safety became recognized as an important problem, the underlying science, and the efforts to implement changes. The …
Improving Health Care Quality for LGBTQ People (Contact Hours 70 min.) Learn to identify sexual orientation and gender identity (SOGI) terminology to build trust with LGBTQ patients and recognize health disparities that impact many older LGBTQ adults. Recognize evidence-based questions to more accurately obtain SOGI data, and processes for maintaining data in …
Disparities & Culturally Competent Care: Fostering Cultural Competence This section includes a collection of assessment tools, educational and learning materials, research articles and resources that are curated to help medical professionals and institutions provide culturally competent care and reduce health disparities. https://www.idsociety.org/covid-19-real-time-learning-network/Disparities-culturally-competent-care/ The Cultural Awareness Video Series: From Action to Change offers …
Retaining a talented workforce is a top priority; to achieve this goal, leaders must create a welcoming onboarding experience. This toolkit presents education for department managers and administration as well as tools leaders can use to facilitate onboarding. For permission to use or reproduce this tool in full or …
Orientation for a new nurse assessment coordinator (NAC) is a very complex and long process. It is important to establish a realistic schedule that will allow for effective learning but will not be overwhelming. AAPACN’s new 10-Week NAC Orientation Guide will help pace the orientation process and set the foundation …
The Center for Medicare Advocacy released a new report – Geography Is Not Destiny: Protecting Nursing Home Residents from the Next Pandemic – which explores facilities’ responses to the coronavirus crisis and examines how residents’ deaths were not “inevitable”, as some have claimed. The report contends that COVID-19 exploited and exacerbated long-standing …
Leadership significantly affects CNA retention. To improve your facility’s CNA retention, as a leader, use the Certified Nurse Aide (CNA) Retention Tip Sheet that outlines the five leadership principles and 10 actions to help leaders cultivate better relationships with CNAs and retain these critical staff members. For permission to use …
