This Oct. 24, surveyors will begin enforcing mandatory communication training requirements to ensure that direct-care staff can communicate effectively with residents under F-tag F941 (Communication Training) in Appendix PP of the State Operations Manual, according to the Centers for Medicare & Medicaid Services (CMS) Quality, Safety, and Oversight memo QSO-22-19-NH. …
When I was an assistant director of nursing, I accepted a promotion and became the director of nursing services (DNS). I had been a nurse manager for a few years and thought I was prepared to take on the role. After all, it was just one department, right? I realized …
AHRQ has released a new module to help frontline nursing home staff support their residents’ emotional health. The video module is designed to be self-paced and provides guidance on how staff can identify signs of depression in their residents and better support their emotional needs. It also provides ideas on …
These brief videos offer self-paced learning for those on the front lines of nursing home care. This includes nursing assistants, housekeeping, dietary, and maintenance staff, and others. Emotional and Organizational Support for Staff series This series of three learning modules features strategies to help nursing home teams recognize and manage …
A stay interview is a conversation between the manager and employee to learn why the employee continues to choose the company as their place of employment—what keeps them coming back every day. Moreover, it’s an opportunity to uncover problems before they potentially lead the employee to become disengaged and eventually …
Causes and Contributing Factors of DNS Turnover The 2021 AAPACN survey found that 37% of DNS respondents changed their job in the last 12 months, and 40% intend to change their job within the next 12 months. In general, common reasons people cite for voluntarily leaving their position include: Limited …
In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN is joined by AAPACN Master Teacher and Board Member, Maureen McCarthy, RN, BS RAC-MT, QCP-MT, DNS-MT, RAC-MTA to discuss how leadership can often find potential nurse assessment coordinators (NACs) among …
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Goal setting for personal, professional, and organizational growth is a proven tactic to help individuals and teams achieve higher performance. Nurse leaders can use this worksheet to help their team or themselves develop a stretch goal combined with a SMART goal. For permission to use or reproduce this tool in …
Participants will learn to understand the definition of motivation and recognize leadership behaviors that facilitate intrinsic motivation. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form.
Family arguments and grievances can have a negative impact on residents and families if nursing homes don’t employ an organized approach to setting expectations and communicating with families. The following steps can help directors of nursing services (DNSs) focus both staff and families on the need to put the resident …
