Communicating With Residents With Dementia – Nursing Assistant In-service Education

Participants will learn to describe the ways that dementia can affect communication and identify different measures that can assist in effectively communicating with residents who have dementia. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form. 

Lead CNA Programs: Learn How to Hire and Support the Best In-House Candidates

Lead certified nursing assistant (CNA) programs can create positive change in nursing homes. While program goals often vary from facility to facility, lead CNA programs may improve resident quality of life and quality of care, increase CNA communication and teamwork, give CNAs a path for professional growth and reduce CNA …

Playing the Defensive Line Against Pressure Injuries – Nursing Assistant In-service Education

Participants will learn how to define a pressure injury and recognize ways to protect the skin to prevent pressure injuries. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form. 

Back Safety – Nursing Assistant In-service Education

Participants will learn to understand the risk factors for staff injury, identify devices that aid in transfer, and implement safe techniques for lifting and moving residents. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form. 

The Many Forms of Resident Abuse and Neglect – Nursing Assistant In-service Education

Participants will identify types of abuse, define neglect, demonstrate what steps to take if abuse is observed, and discuss how to prevent abuse. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form. 

The Exit of the CNA: Mandate or Me—What Now?

With the introduction of the vaccine mandate for nursing home employees, many organizational leaders fear staff, especially certified nursing assistants (CNAs), will quit rather than get the vaccine. This week, several industry experts have voiced concerns about the potential for a mass exit of CNAs, questioning how facilities can continue …

Nurse Aide (CNA) In-Service Training and Competency Tracker Tool

F947, Required in-service training for nurse aides, requires that each certified nursing assistant (CNA) complete a minimum of 12 hours of in-service training per year starting on the CNA’s hire date. Nurse leaders can customize this tool to include the competencies outlined in their facility assessment and the CNA’s performance …

Respecting Cultural Diversity – Nursing Assistant In-service Education

This learning activity should enable the participate to identify major areas of care that culture affects and at least three actions that can be taken to show respect for residents’ diversity. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form. 

Providing Excellent Customer Service – Nursing Assistant In-service Education

This learning activity should enable the participate to identify who the customer is, demonstrate good customer service, and discuss the steps of service recovery. Download now. For permission to use or reproduce this tool in full or in part, please complete a permissions form. 

Basics of Care for the Resident Who Has Urinary Incontinence – Nursing Assistant In-Service Education

Incontinence is a common issue for many of our residents. In fact, almost 50% of residents in a nursing home present with some type of incontinence. This education will discuss urinary incontinence along with the care and treatment that is an integral part of the care certified nursing assistants (CNAs) …