2025 NAC Work Study and Salary Report: Support NACs and Determine FTE Needs

The American Association of Post-Acute Care Nursing (AAPACN) surveys nurse assessment coordinators (NACs) every other year on aspects of their work, salary, and time. The 2025 AAPACN NAC Work Study and Salary Report offers valuable insights into the challenges NACs face that can help with staff retention. The study also …

iQIES S&C Provider Electronic Plan of Correction (ePOC) Administrator Role User Manual

This user manual addresses the processes necessary to perform Survey & Certification (S&C) Electronic Plan of Correction (ePOC) functions in iQIES. CMS iQIES S&C User Manual: ePOC – Provider ePOC Admin Role v1.2 (Posted 07/22/2025) From https://qtso.cms.gov/software/iqies/reference-manuals

How Eventide Is Investing in Nurses, Building Resilience, and Supporting Leadership

At Eventide Senior Living, people come first. From residents to staff, the organization understands that delivering high-quality care starts with a confident, well-supported team. That’s why Eventide has taken a thoughtful and proactive approach to training and development. One that empowers nurses, strengthens operations, and opens doors to career advancement. …

Payroll-Based Journal (PBJ) Policy Manual V2.7

This manual provides general background and information about the submission requirements, such as sample submission screens, submission deadlines, and definitions of job categories. Note: Changes from the previous version of this policy manual are identified in red/italics. PBJ Policy Manual Final – V2.7 – 06.30.2025 (PDF) From https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/Staffing-Data-Submission-PBJ

CMS QSO Memo: Release of CMS-2567: Statement of Deficiencies and Plan of Correction

Release of CMS-2567: Statement of Deficiencies and Plan of Correction Memo # QSO-25-19-All Fiscal Year 2025 Memorandum Summary • CMS is committed to the transparency of quality of care findings, so that patients, residents, and their families can make informed health care decisions. • The official Form CMS-2567: Statement of …

AHRQ Revised Surveys on Patient Safety Culture (SOPS) Nursing Home Survey Version 2.0

AHRQ has released an updated Surveys on Patient Safety Culture (SOPS) Nursing Home Survey Version 2.0. This revised survey is designed to help nursing homes assess staff perceptions of resident safety culture in their organizations. The survey was developed using a comprehensive process, including feedback from nursing home staff and technical experts, …

OIG to Monitor Nursing Homes’ Engagement of Medical Directors

Medical directors at nursing homes are responsible for implementing resident care policies, coordinating medical care, and participating in quality assessment and assurance activities. Nursing homes are required to report hours worked by medical directors to CMS’s Payroll-Based Journal (PBJ). The reported hours have raised concerns about nursing homes’ employment and …

AAPACN CEO Highlights Growth and Opportunities

The American Association of Post-Acute Care Nursing (AAPACN) CEO and President, Tracey Moorhead, took the stage at the AAPACN 2025 Conference in Louisville, Kentucky, to deliver the annual CEO address to a packed room of dedicated post-acute care professionals. In her opening remarks, Moorhead welcomed attendees to the city of …

AHRQ Launches New Survey to Assess End-of-Life Care Experiences

The Agency for Healthcare Research and Quality (AHRQ) has released the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) End-of-Life Care Survey. The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) End-of-Life Care Survey assesses healthcare experiences in the last month of life, including care experiences across a range of …